Effective Date: 10/20/2024

At Cargolio, we take your privacy seriously. This privacy policy outlines how we collect, use, and protect your personal information when you use our courier services and visit our website.

 

1. Information We Collect

We may collect the following information:

• Personal Identification Information: Name, email address, phone number, and business details.

• Delivery Information: Addresses for pick-up and delivery, as well as delivery instructions.

• Payment Information: Billing details necessary for payment processing.

• Communication: Information provided when contacting us for support, inquiries, or services.

 

2. How We Use Your Information

We use the information we collect for the following purposes:

• To provide, manage, and improve our courier services.

• To process payments and maintain records of transactions.

• To communicate with you regarding your deliveries or inquiries.

• To ensure compliance with legal obligations and resolve disputes.

 

3. Information Sharing

We do not sell or share your personal information with third parties, except in the following cases:

• When necessary to provide our services (such as sharing delivery addresses with drivers).

• If required by law or to protect the safety, rights, or property of Cargolio, our clients, or others.

 

4. Data Security

We are committed to safeguarding your personal information. We implement reasonable security measures to protect your data from unauthorized access, alteration, or disclosure.

 

5. Your Choices and Rights

You have the right to:

• Request access to your personal information.

• Request correction of inaccurate or incomplete information.

• Request deletion of your personal information, subject to legal obligations.

 

6. Changes to This Policy

Cargolio reserves the right to modify this privacy policy at any time. We will notify you of any changes by posting the new policy on our website.

 

7. Contact Us

If you have any questions or concerns regarding this privacy policy, please contact us at:

• Email: contact@cargolio.com

• Phone: 800-285-3805